A UAE Federal Government Authority (Transport Sector)
Building the entity's first evidence-based Work-Life Balance policy and rollout, as a flagship CSR pillar.
The Objective
Establish an institutional Work-Life Balance strategy for a government entity — grounded in employee data, aligned with the SDGs and UAE social pillars, and operationalised across all departments.
- 100%
- POLICY ADOPTED
- 8+
- DEPARTMENTS ENGAGED
The Problem
Employees were reporting low morale and dissatisfaction, and the CSR Division had no evidence base on which to build a credible WLB strategy. Leadership needed survey-led insight, a defensible policy, and an actionable rollout — not another awareness session.
The Solution
- Designed a bilingual (Arabic/English) WLB survey built on the OECD Better Life Index, and international benchmarking frameworks
- Ran department-wide WLB Awareness Sessions and qualitative Focus Group Discussions to triangulate the data
- Authored the entity's Work-Life Balance Business Case, Policy, Objectives & KPIs, and Suggested Policy Programs
- Facilitated the final WLB Leadership Workshop to lock in adoption, governance, and the CSR scorecard